Revolutionizing Customer Service: How ChatGPT Can Benefit Your Small Business
In today’s fast-paced digital age, businesses are constantly seeking new and innovative ways to engage with their customers.…
Developing an effective password policy
All employees and personnel that have access to your computer systems should adhere to the password policies defined by your…
For most businesses, IT is the second-largest budget item after employees
Is Protecting Your Second-Largest Corporate Cost Center And Employee Productivity Important? Why SMB’s are adopting Managed Services: Approximately…
BaaS – Backup as a Service – Uncompromised and Affordable Data Safety
Companies today are switching to backup as a service (BaaS) solutions instead of setting up and maintaining their own backup and recovery infrastructure. They find it’s just smart…
Sample Service Request Escalation Procedure
The following is an example of a service escalation procedure that we use and tailor to meet the…
Why Managed Services?
With a sound managed services plan in place, you and your employees will be free to focus on…
What to look for in a Security Assessment
When we perform a security assessment we typically use third party tools to review a customers network environment…
8 Things We Do Better
We challenge you to find another computer consulting firm in the South Florida area that would dare to…
What is a Network Assessment
We use a variety of tools when conducting a network assessment and then prepare a detailed report that…